ROI success attracts leading hospitals as new customers
MOUNTAIN VIEW, CA — March 21, 2017 — Today, Qventus announced its award-winning artificial intelligence (AI) software platform is now available for the perioperative environment, including the operating room (OR). This launch builds on the company’s successful track record of using its software solution to improve operational performance in other areas of the hospital, such as emergency departments and inpatient wards.
The perioperative department is well-suited to AI-based solutions since inefficiencies can lead to significant clinical and financial impact. Perioperative care generally represents 50 to 60 percent of hospital revenue. Almost 80 percent of preventable same-day surgical cancellations are due to process failures, such as patients not showing up for surgery, lack of equipment or beds and the OR behind schedule. These cancellations result in potentially dangerous delays for patients as well as missed income for the hospital.
By constantly monitoring relevant electronic medical record (EMR) data and other factors, the Qventus platform is able to predict potential issues, prescribe accurate course corrections, and bring together surgical and OR staff throughout the perioperative continuum to best manage schedules, resources and improve patient experience. From case estimation to real-time turnaround management, the platform enables increased OR utilization and fosters coordination between OR staff, surgeons, anesthesiologists and their patients.
Early adopters of the perioperative module include Lucile Packard Children’s Hospital Stanford, Mercy Oklahoma City, and Sutter Auburn Faith Hospital.
Initial users have experienced meaningful improvements across many areas including:
- Case Volume — By improving operating room turnaround time, first case start times as well as other process improvements, hospitals can increase case volume by nearly 10 percent, according to results seen at one facility.
- Surgery Cancellations – By streamlining processes along with patient communications, hospitals can reduce preventable same day cancellations by up to 25 percent, according to results seen in an early adopter facility.
- Patient Experience – Patient satisfaction scores can be increased due to better collaboration between clinical staff and care coordinators. The platform proactively detects a delay or issue during a surgery and nudges the OR care navigator to communicate with the patient’s family in real-time, reducing anxiety and stress. This led to an increase in Patient Satisfaction Scores for Ambulatory Surgery measurements, from 80 percent to 96 percent, within 5 months of deployment at the same early adopter facility.
As a result of success with Qventus in other departments, El Camino Hospital in Mountain View, California has made the decision to expand its relationship with Qventus by implementing the company’s OR module. “At El Camino Hospital, we want to ensure patients and their families receive the best care and experience,” said Cheryl Reinking, Chief Nursing Officer. “We saw measurable improvement in patient safety after we integrated Qventus into our falls program. We believe it has the potential to transform the operational efficiency of our perioperative unit, including our OR.”
In an added signal of momentum, the company is pleased to announce that its platform has been adopted by a growing number of leading hospitals and health systems across the U.S. including Emory Healthcare, Medstar Montgomery Medical Center, and Sutter Health’s Palo Alto Medical Foundation. These leading healthcare organizations join the strong cohort of hospitals already using the Qventus platform to improve hospital operations.
“Extending our platform to the OR and other areas of the hospital is a natural evolution for our solution,” said Mudit Garg, CEO, Qventus. “Our customers have achieved measurable results that have improved ROI and the patient experience. We are excited to help our customers, like El Camino Hospital, on their journey to operational excellence.”
Qventus’ mission is to simplify how healthcare operates so that hospitals and caregivers can focus on providing the best possible care to patients. The company offers an AI-based software platform that helps hospital teams make better operational decisions in real-time, with positive impacts to financial performance and patient experience. Located in Silicon Valley, Qventus is honored to be working with leading public, academic and community hospitals across the United States. The company was recognized by the 2016 Fierce Innovations Awards in Healthcare, winning for Best Financial/Operations Solutions and Best New Product. The company was also recognized by Healthcare Informatics as a 2017 Innovator Award winner, receiving the award for leading ‘Cost Savings’ technology.
For more information about Qventus, please visit www.qventus.com