Qventus for Emergency Departments
Get ahead — and stay ahead — of variations in ED demand
Combine AI and behavioral science with industry-leading best-practice processes to align ED staffing and demand, predict and avoid surges, and optimize throughput.
Improve staff satisfaction
- 15% decrease in ED Discharge LOS
- 20% reduction in door-to-doc time
- 20% reduction in dispo-to-exit time
- 50% reduction in LWBS
Emergency departments today are pushed to their limits
90% of EDs at or over capacity
30% more ED Medicare visits than a decade ago
39% increase in high-severity ED visits
EDs are being forced to adapt to higher volumes and more acute patients.
But expanding facilities is costly. Asking care teams to do more is infeasible. And doing more process improvement is only yielding temporary results.
EDs have all the common best practices, yet they are struggling more than ever before.
It’s time for a new approach.
- Staffing precisely matched to arrivals
- Assignments intelligently balanced across teams
- Orders prioritized with simplicity
- Bottlenecks proactively resolved ahead of crowding
- Discharges and admits orchestrated in advance
That’s an ED powered by Qventus
Qventus believes that accommodating more patients in the ED also requires creating capacity in the inpatient setting, where Qventus partners typically see LOS reductions of 0.3-0.8 days. That’s why the Qventus solutions for emergency and inpatient settings work together to drive down LOS across the hospital.
Staffing & Zone Optimization
Staff to precisely match patient demand
Calibrate the foundation of your ED
Qventus Expert Services works with your team to apply evidence-based best practices with predictive modeling and simulations to calibrate staffing, check-in modes and zoning. This helps optimize your ED operations to better meet demand without adding resources. And it’s not just a one-time fix — Qventus partners with you to continually refine your staffing and zone design over time.
Staff ahead with confidence
See around the corner to how your staffing in the days, weeks and months ahead matches predicted census. With the Qventus staffing simulation tool, you have new intelligence at your fingertips to see how any adjustments to staffing aligns with expected demand.
Proactively adjust teams in real-time
When the ebb and flow of patients throughout the day begins to deviate from expected patterns, Qventus AI picks up the signal in the data and automatically nudges the team to pull in an extra resource, or realign care team assignments by zone.
Keep care progressing with automated order orchestration
Prioritize studies and labs to optimize flow
Qventus presents ancillaries with intuitive prioritization of orders, identifies when orders are complete, and surfaces lab collection delays — keeping the whole care team in sync to ensure patient care progresses patient care progressing throughout the ED.
Disposition at the moment results are back
Qventus automatically nudges providers as soon as disposition decisions are possible. To set this up, Qventus expert services works directly with your providers and the care team to determine which results are key results. Then, the system drives expedited decisions that gets patients out the door sooner and opens up capacity to get the next patient in the door.
Manage utilization with new insights
Qventus sends insights to enable coaching for excess utilization and identify outdated order sets. It’s a whole new level of visibility into your operations that drives better processes — and big cost savings.
Assign patients and teams to balance workloads.
Match patients to the right bed and team, right away
Qventus recommends where to assign the next patient so that care can get started without delay. The intelligence optimizes workloads across the care team, resulting in more balance and consistency — to help them thrive during every shift. Ultimately, smarter assignments increase throughput and lower LOS, which is better for patients, staff, and the bottom line.
Give more high-fives for team performance
With real-time visibility into operational metrics and team performance, give your team members a shout-out when they’re on their game. Qventus automatically lets you know when key metrics are improving and pinpoints key root causes — prompting an opportunity for you to send kudos, and keep driving continuous improvement.
Get patients out of the ED faster, easier, and happier
Predict admits and orchestrate assignments
Qventus predicts when patients are likely to be admitted hours in advance, and then facilitates each step of the admit process. As the Qventus Inpatient Solution works in parallel to creates capacity on the floors, this means less boarding in the ED.
Resolve discharge barriers ahead of time
Qventus proactively flags patients who would otherwise be slowed down by discharge barriers, such as EMS transport or delayed registration. Automated nudges prompt specific team members to prioritize patients and resolve these issues, before they get in the way of a timely discharge.
Dynamic Bottleneck & Crowding Management
Resolve bottlenecks and reduce crowding.
Gain real-time visibility and targeted actions
With Qventus, gain visibility into ED operations like never before. Get a 360-degree view across the ED, and dive into how specific processes are working at any moment. When a bottleneck begins to emerge, Qventus automatically prompts leaders to take targeted, prescribed actions.
Anticipate crowding and activate your team
Qventus machine learning predicts crowding events hours in advance, and then automatically nudges team members across the hospital to create a virtual huddle. Instantaneously, your hospital executive team, ancillaries, and others are activated to help you get ahead of the crowding event. It’s a full team effort.
Process Design & Expert Services Maximize the value of your technology investment
Our Expert Services team works hand in hand with you to transform your patient flow operations
Customize Standard Work
Customize standard work across ED workflows to your organization’s unique environment.
Align Across the Organization
Set up governance structures, implement change management, and drive buy-in across teams.
Leverage Best Practices
Qventus coaches your teams on best practices from our rich experience, academic literature, and partner learnings.
Qventus does the legwork by pulling data from our EMR and presenting it in a way that I can use as an operational leader. I now communicate with my teams about performance much closer to the point of care.
Qventus brings our whole team come together. It not only helps my nursing team work better, but it has also improved our work with physicians, labs and imaging across the house.