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Qventus for Emergency Departments

Get ahead — and stay ahead — of variations in ED demand

Combine AI and behavioral science with industry-leading best-practice processes to optimize throughput, predict and avoid crowding, and match staffing to demand.

  • Prevent delays

  • Mitigate crowding

  • Improve staff satisfaction

  • 15% decrease in ED Discharge LOS
  • 20% reduction in door-to-doc time
  • 20% reduction in dispo-to-exit time
  • 50% reduction in LWBS

At last, intelligent patient flow 
automation for the ED

  • Bottlenecks proactively resolved ahead of crowding
  • Orders prioritized with simplicity
  • Staffing precisely matched to demand
  • Discharges & admits orchestrated in advance

That’s an ED powered by Qventus

Qventus believes that accommodating more patients in the ED also requires creating capacity in the inpatient setting, where Qventus partners typically see LOS reductions of 0.3-0.8 days. That’s why the Qventus solutions for emergency and inpatient settings work together to drive down LOS across the hospital.

A complete solution for the Emergency Department

Dynamic Bottleneck & Crowding Management

Resolve bottlenecks and reduce crowding

Gain real-time visibility and targeted actions

With Qventus, gain visibility into ED operations like never before. Get a 360-degree view across the ED, and dive into how specific processes are working at any moment. When a bottleneck begins to emerge, Qventus automatically prompts leaders to take targeted, prescribed actions.

Anticipate crowding and activate your team

Qventus machine learning predicts crowding events hours in advance, and then automatically nudges team members across the hospital to create a virtual huddle. Instantaneously, your hospital executive team, ancillaries, and others are activated to help you get ahead of the crowding event. It’s a full team effort.

Ancillary Optimization

Keep care progressing with automated order orchestration

Prioritize studies and labs to optimize flow

Qventus presents ancillaries with intuitive prioritization of orders, identifies when orders are complete, and surfaces lab collection delays — keeping the whole care team in sync to ensure patient care progresses patient care progressing throughout the ED.

Disposition at the moment results are back

Qventus automatically nudges providers as soon as disposition decisions are possible. To set this up, Qventus expert services works directly with your providers and the care team to determine which results are key results. Then, the system drives expedited decisions that gets patients out the door sooner and opens up capacity to get the next patient in the door.

Staffing & Zone Optimization

Staff to precisely match patient demand

Calibrate the foundation of your ED

Qventus Expert Services works with your team to apply evidence-based best practices with demand variability analytics to calibrate staffing, check-in modes, and zoning. This helps optimize your ED operations to better meet demand without adding resources. And it’s not just a one-time fix — Qventus partners with you to continually refine your staffing and zone design over time.

Outflow Management

Get patients out of the ED faster, easier, and happier

Predict admits and orchestrate assignments

Qventus predicts when patients are likely to be admitted hours in advance, and then facilitates each step of the admit process. As the Qventus Inpatient Solution works in parallel to create capacity on the floors, this means less boarding in the ED.

Resolve discharge barriers ahead of time

Qventus proactively flags patients who would otherwise be slowed down by discharge barriers, such as EMS transport or delayed registration. Automated nudges prompt specific team members to prioritize patients and resolve these issues, before they get in the way of a timely discharge.

Power process improvement with new insights

Qventus provides data-driven insights into boarding, low-acuity flow, and other key processes at the tip of your fingertips. With fewer delays waiting for custom reports, EDs can use detailed drill-downs to accelerate root cause analysis and uncover new opportunities for continuous improvement.

Process Design & Expert Services Maximize the Value of Your Technology Investment

Our Expert Services team works hand in hand with you to transform your patient flow operations

  • Customize Standard Work

    Customize standard work across ED workflows to your organization’s unique environment.

  • Align Across the Organization

    Set up governance structures, implement change management, and drive buy-in across teams.

  • Leverage Best Practices

    Qventus coaches your teams on best practices from our rich experience, academic literature, and partner learnings.