Success Story - UAMS | Qventus, Inc.
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UAMS simplifies OR access and grows surgical volumes with Qventus automation

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  • Location: Arkansas
  • Type: Academic Medical Center
  • Facilities: 8
  • EHR: Epic

Discover how UAMS automates their care operations to maximize OR utilization, increase staff and surgeon satisfaction, and enhance patient care.

Qventus is a game-changer and allows UAMS to instantly book cases and get more time in the OR.

Challenge

As a primary referral site and regional destination for complex surgical care, University of Arkansas for Medical Sciences (UAMS) faced significant pressure to accommodate growing demand and improve efficiency. To address these challenges, the organization first invested in infrastructure, adjusted organizational structure, and revised OR policies.

Although these initiatives drove incremental improvements, the perioperative enterprise still experienced significant inefficiencies. In order to accelerate OR performance and create a sustainable advantage over the long-term, UAMS leaders decided to look beyond their four walls and take advantage of modern technologies.

Beyond the hard return on investment, there's a significant benefit to all stakeholders and that can't be overstated. Rather than having the offices checking in and asking for additional time for cases outside of their block, the solution helps predict when UAMS surgeons need time and offers it directly to them. This makes them happy, which relates to staff satisfaction, shifting our culture, and obviously patient outcomes.

Qventus Deployment

To address these challenges, UAMS turned to Qventus as a strategic partner to enable them to automate their care operations. Using modern innovations in AI, machine learning, and behavioral science, the Qventus Perioperative Solution is an end-to-end solution for surgical growth.

The solution enables surgeons and schedulers to view all available slots that meet their needs in a matter of seconds — without logging into the EHR. To further increase access, AI identifies and automatically offers ideal slots to UAMS surgeons and schedulers.

What’s more, machine learning predicts unused blocks weeks in advance, and then applies principles of behavioral science to incentivize release of the time, increasing available OR time.

Finally, the solution provides perioperative leaders with instant access to performance metrics, such as primetime utilization, block utilization, and scheduling accuracy. This enables more impactful feedback discussions and more productive surgical governance discussions.

  • 80%+

    OR Utilization

  • $1.8M

    Margin Increase

  • 3x

    Increase in Lead Time Added from Proactive Release

  • 60%

    Utilization of Proactively Released Block Time Hours

*Results measured over a 12 month period.

To learn more: speak with a solution expert

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