TO TOP

Held in Minneapolis, in partnership with M Health Fairview, Qventus’ inaugural Healthcare Operations Innovation Summit convened over 80 leaders from forward-thinking health systems and hospitals across the U.S.

Attendees learned about new innovations in healthcare operations, heard from leading health systems on how they are improving patient flow, and visited M Health Fairview’s new state-of-the-art System Operations Center and saw first-hand how M Health Fairview is transforming system-wide operations through the Qventus platform.

Watch the videos from the action-packed day:

Event Highlights

Keynote: New Innovations in Healthcare Operations

Learn how the modern innovations that are reshaping other industries, such as artificial intelligence, behavioral science, and data science, are now being applied to hospitals and health systems, creating a new category of systems called intelligent operations for healthcare.

Delivering Strategic Value Through Operations

According to Advisory Board research, improving operational efficiency is the #1 priority for hospital executives. In this panel, hear perspectives on important macro trends impacting hospitals, key strategic initiatives for health system leaders, and the role that operational excellence can pay in delivering strategic value going forward.

ED Case Study – Mercy

Jeff Reames, MD, MBA, FACEP, Vice President of Emergency Services, Mercy

Operational Innovations and Best Practices – Emergency Department

The role of the ED is evolving into a nexus of care delivery. And in a resource-constrained environment, hospitals and health systems need to significantly improve throughput and operational efficiency to match increasing patient demand. Hear from industry thought leaders on how optimizing patient flow in the ED is possible applying a systems approach that combines the best of process improvement methodologies, human-centered design, and modern technologies.

IP Case Study – SCL Health Lutheran Medical Center

Jill McCormick, MHSA, Director, Performance Improvement, SCL Health Lutheran Medical Center

IP Case Study – New York-Presbyterian

Tanya Mighty, MSN, BSN, RN, Care Coordination Manager, NewYork-Presbyterian Weill Cornell Medical Center

Operational Innovations and Best Practices – Inpatient

Innovations in process design and technology are now enabling hospitals to standardize proactive discharge planning across units, align ancillary resources with discharge needs, and gain better visibility into bottlenecks in real-time. In this panel, learn how to best leverage these innovations to optimize length of stay and transform cultures to achieve results that stick.

M Health Fairviews’s Vision for Health Transformation

With a conviction in the power of lean management systems and intelligent operations, M Health Fairview President and CEO, James Hereford, is leading a system-wide transformation to focus on the patient as consumer and reduce the burden on frontline teams. Hear from James on how he shaped this vision, where the health system is today, and what lies ahead on this transformation journey.

Lessons for Leading Health System Transformations

Hear from leading transformation experts on how M Health Fairview developed a vehicle for transformation — the Health Transformation Center (HTC) — to bring innovations and novel approaches to managing system-wide capacity while helping drive decision-making at the frontlines.

Panel: Lessons for Leading Health System Transformations

Download the pdf report for a summary of key takeaways from the event

HOIS e book

Request an invite for 2020