Learn how the modern innovations that are reshaping other industries, such as artificial intelligence, behavioral science, and data science, are now being applied to hospitals and health systems, creating a new category of systems called intelligent operations for healthcare.

According to Advisory Board research, improving operational efficiency is the #1 priority for hospital executives. In this panel, hear perspectives on important macro trends impacting hospitals, key strategic initiatives for health system leaders, and the role that operational excellence can pay in delivering strategic value going forward.

Jeff Reames, MD, MBA, FACEP, Vice President of Emergency Services, Mercy

The role of the ED is evolving into a nexus of care delivery. And in a resource-constrained environment, hospitals and health systems need to significantly improve throughput and operational efficiency to match increasing patient demand. Hear from industry thought leaders on how optimizing patient flow in the ED is possible applying a systems approach that combines the best of process improvement methodologies, human-centered design, and modern technologies.

Tanya Mighty, MSN, BSN, RN, Care Coordination Manager, NewYork-Presbyterian Weill Cornell Medical Center

Innovations in process design and technology are now enabling hospitals to standardize proactive discharge planning across units, align ancillary resources with discharge needs, and gain better visibility into bottlenecks in real-time. In this panel, learn how to best leverage these innovations to optimize length of stay and transform cultures to achieve results that stick.

With a conviction in the power of lean management systems and intelligent operations, M Health Fairview President and CEO, James Hereford, is leading a system-wide transformation to focus on the patient as consumer and reduce the burden on frontline teams. Hear from James on how he shaped this vision, where the health system is today, and what lies ahead on this transformation journey.

Hear from leading transformation experts on how M Health Fairview developed a vehicle for transformation — the Health Transformation Center (HTC) — to bring innovations and novel approaches to managing system-wide capacity while helping drive decision-making at the frontlines.