CUSTOMER SUCCESS STORY

Improving surgical and inpatient access with Qventus

A smiling nurse in scrubs leans over a patient in a hospital bed in a facility representing Saint Luke’s Health System
NFP Integrated System
Missouri & Kansas
Epic EHR
16 facilities
THE CHALLENGE

Saint Luke’s needed greater efficiency to meet growing demand

As a regional destination for care, Saint Luke’s needed to streamline its operations to accommodate increasing demand for services. With fewer available resources due to staffing challenges, the system needed to optimize existing staff while simultaneously reducing their workload.
But despite maximizing their EHR implementation, Saint Luke’s teams still relied on highly manual tools and processes. To take their operations to the next level, they needed new enterprise automation capabilities.
A nurse in scrubs and a physician review paperwork in a facility representing Saint Luke’s Health System
A masked nurse in a surgical gown adjusts a piece of medical equipment in a facility representing Saint Luke’s Health System.
QVENTUS DEPLOYMENT

Our solutions helped unlock capacity system-wide

Saint Luke’s turned to Qventus as a strategic partner to transform their care operations. Together, we helped them automate both their perioperative and inpatient care operations, increase system throughput, grow surgical case volumes, and reduce staff burden.
“We had maximized our EHR and needed new capabilities to become a more digital health system. Qventus enables us to take our operations to the next level.”
Deborah Gash
SVP & Chief Digital Officer
“We’ve been able to do more surgical cases in fewer ORs — because Qventus allows us to be more efficient and optimize our space and resources.”
Jane Peck
COO & VP of Service Lines, Saint Luke’s Hospital Kansas City
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RESULTS

Our impact in just 12 months

increase in OR block release lead time
> 8 -day
added to ORs
920 cases
excess day reduction with early discharge planning
40 %
effective bed capacity created
36 beds
SOLUTIONS

What we deployed for Saint Luke’s

A close-up view of a surgeon in a headlamp who represents the surgical services team at M Health Fairview

Qventus Perioperative Solution

To accommodate pent up demand for OR time, Saint Luke’s is using the Qventus predictive capabilities to improve utilization and increase perioperative access and growth.
Machine learning predicts unused blocks weeks in advance and proactively offers available OR time to surgeons and schedulers. As a result, Qventus is helping Saint Luke’s serve more patients with fewer open OR rooms and fewer available staff, allowing them to exceed budgeted surgical case volumes.
More about our Perioperative Solution

Qventus Inpatient Solution

Qventus has helped Saint Luke’s frontline teams shift discharge planning upstream, while patient-level intelligence reduces frontline workload to establish and update discharge plans.
Qventus intelligence auto-populates and suggests EDDs, dispositions, and barriers early in the stay, helping care teams keep them up to date. This makes it easier for teams to make sure the discharge plan is accurate and up to date. Key information is then written back to the EHR, which reduces documentation burden, as well as duplication of communication.
More about Inpatient Solution
A healthcare professional meets with a young female patient at a hospital representing HonorHealth
SOLUTIONS

What we deployed for Saint Luke’s

PerIoperative Solution
INPATIENT SOLUTION
FUTURE SOLUTION
FUTURE SOLUTION

Perioperative Solution

The machine learning algorithms in our solution can predict unused blocks weeks in advance, then apply principles of behavioral science to incentivize release of the time, increasing available OR time.
The solution also provides perioperative leaders with instant access to performance metrics, such as primetime utilization, block utilization, and scheduling accuracy. This enables more impactful feedback discussions and more productive surgical governance discussions.
More about our Perioperative Solution
A close-up view of a surgeon in a headlamp who represents the surgical services team at M Health Fairview

Inpatient Solution

Qventus has helped Saint Luke’s frontline teams shift discharge planning upstream, while patient-level intelligence reduces frontline workload to establish and update discharge plans.
Qventus intelligence auto-populates and suggests EDDs, dispositions, and barriers early in the stay, helping care teams keep them up to date. This makes it easier for teams to make sure the discharge plan is accurate and up to date. Key information is then written back to the EHR, which reduces documentation burden, as well as duplication of communication.
More about our Inpatient Solution
A healthcare professional meets with a young female patient at a hospital representing HonorHealth

Future Solution

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Future Solution

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