By Jeff Mounzer, PhD, Chief Product Officer at Qventus
In hospitals, surgery centers, clinics and many other care settings, frontline healthcare workers are overburdened, buried under a mountain of administrative tasks that don’t make good use of their expertise and specialized skill sets. Clinicians spend about half of their valuable time on administrative to-do’s, causing burnout, limiting their impact, and wasting an estimated $13 billion annually.
As the leading provider of AI-based software that automates care operations, the Qventus team went to work to help solve this problem, and today we’re proud to launch a new platform capability:
AI Operational Assistants.
Our co-founder and CEO said it best: “At its core, this platform capability enables health care teams to practice at the top of their license. Our AI Operational Assistants empower frontline care teams by giving the tools they need so they can focus on what they do best: providing exceptional care.”
How it Works
Built on Qventus’ industry-leading platform, our AI Operational Assistants leverage the AI and machine learning models we’ve perfected for over a decade to analyze structured and unstructured data—then act on it.
Our AI Operational Assistants can listen, speak, read, write, understand, and interact with the world, opening the door to a myriad of use cases that reduce clinician burden, including:
- Streamline the processing of faxes, scans, emails, and notes for faster patient intake and assessment.
- Reduce nurse burden by automating tasks like updating EHR notes, sending requests, and drafting patient instructions after phone calls.
- Empower patients by providing updates, gathering information, answering questions, and coordinating appointments.
Our AI Operational Assistants act as an admin for each member of a care team, freeing them from paperwork, note-taking, delivering pre- and post-surgical instructions, and more—even including tasks that require real-time decision-making.
Tested and Trusted by Leading Health Systems
We are developing our AI Operational Assistants with the help of innovative health system partners including Ardent Health, Allina Health, HonorHealth, and Northwestern Medicine, to name a few.
“When Qventus asked if HonorHealth wanted to be an innovation partner for their latest AI Operational Assistants, we jumped at the opportunity,” shared Kim Post, DNP, MBA, RN, EVP, Chief Operations Officer, HonorHealth. “Empowering clinicians to be able to focus on patient care is a top priority for HonorHealth, and Qventus’ AI-powered assistants will drastically reduce the administrative tasks that currently overburden our frontline staff. Our staff is incredibly excited to implement this technology and look forward to seeing the results as we continue towards our vision of becoming the best place to work for clinicians.”
Thank you to the Qventus team!
I want to give a shout out to our incredibly talented R&D team for working around the clock to deliver this transformational capability. I look forward to continuing to collaborate with our Innovation Partners to harden key use cases where we see these AI assistants making a meaningful impact. Stay tuned for more there…
See the Technology in Action
To learn more about how our new AI Operational Assistants are empowering frontline healthcare workers to work at the top of their licenses, visit our landing page or contact us to schedule a live demo.
