Privacy policy

Last updated: August 2024

This notice describes how Personal Data (defined below) about you may be used and disclosed and how you can obtain access to this information. Please review it carefully.

INTRODUCTION

We at Qventus, Inc. (“we”, “us”, or “Qventus”) value your privacy and are committed to keeping your personal data confidential. We use your data collected on the Qventus website solely in the context of providing the website (the “Site”) and providing all relevant content to website users (“Users”).

Privacy Policy Applicability

This Privacy Policy applies to personal data that Qventus collects from Users of the Qventus Site (“Personal Data”). The term “Personal Data” includes any information that can be used on its own or with other information in combination to identify or contact one of our Users.

We believe that privacy and transparency about the use of your Personal Data are of utmost importance. Therefore, our privacy practices are intended to comply with all applicable federal and state laws related to privacy. Additionally, in this Privacy Policy, we provide you detailed information about our collection, use, maintenance, and disclosure of your Personal Data. The Privacy Policy explains what kind of information we collect, when and how we might use your Personal Data, how we protect Personal Data, and your rights regarding your Personal Data.

For additional information related to how we use and disclose your Personal Data please contact us at privacy@qventus.com.

Agreement to Privacy Policy Terms

BY ACCESSING AND/OR USING THE SITE, YOU ARE ACKNOWLEDGING THAT YOU HAVE READ AND AGREE TO THE TERMS OF THIS PRIVACY POLICY. IF YOU DO NOT AGREE, YOU MUST IMMEDIATELY CEASE USING THE SITE.

Privacy Policy Updates

Please note that we occasionally update this Privacy Policy, and it is your responsibility to stay up to date with any amended versions. Any revisions to the Privacy Policy will be posted on the Qventus Site. Any changes to this Privacy Policy will be effective immediately upon posting a new version of the Privacy Policy on our Site. We will change the “Last Updated” date above and the changes will apply to all Personal Data that we maintain, use, and disclose. If you continue to use the Site following such posting, you are agreeing to those changes.

Personal Data Deletion

If at any point you no longer agree to the use and disclosure of Personal Data, as described in this Privacy Policy, discontinue all further use of the Site and send a deletion request to privacy@qventus.com with the following information:
  • The email address, phone number and/or name you shared with us previously; and
  • A statement that you are requesting Personal Data deletion.

Once we have deleted your Personal Data, we will provide confirmation to you via email.

Questions or Concerns

If you have any questions or concerns after reading this Privacy Policy, please do not hesitate to contact us at privacy@qventus.com.  We appreciate your feedback.

COLLECTION AND USE OF PERSONAL DATA

What Personal Data Does Qventus Collect?

We collect the following types of information, including information that is voluntarily provided, from our Users: (i) demographic data; (ii) support data; and (iii) technology data. Each category of data is explained in depth below.
Demographic Data: Qventus collects demographic data from Users and from individuals who call our phone number, which data may include, but not be limited to, first and last name, job title, company, phone number, state, and email address.
Support Data: If you contact us for support or to lodge a complaint, we may collect technical or other information from you through log files and other technologies, some of which may qualify as Personal Data (e.g., IP address). Such information will be used for the purposes of troubleshooting, customer support, software updates, and improvement of the Site in accordance with this Privacy Policy. Calls with Qventus may be recorded or monitored for training, quality assurance, customer service, and reference purposes.
Technology Data: We use common information-gathering tools, such as cookies, web beacons, log files and similar technologies to automatically collect information, which may contain Personal Data from your computer or mobile device as you navigate our Site or interact with emails or other communications we have sent you[JJ2] . The information we collect may include your IP address (or proxy server), device and application identification numbers, location, browser type, Internet service provider and/or mobile carrier, the pages and files you viewed, your searches, your operating system and system configuration information, and date/time stamps associated with your usage. This information is used to analyze overall trends, help us provide and improve our advertising and the Site, and ensure the proper functioning and security of the Site.

Does this Privacy Policy Apply to Third Party Sites?

Our Site may contain links to other sites that are not operated by Qventus. If you click a third-party link, you will be directed to that third party’s site. We strongly advise you to review the privacy policy(ies) of every site you visit. Qventus has no control over and assumes no responsibility for the content, privacy policies, or practices of any third-party sites or services including the View Jobs page at https://jobs.ashbyhq.com/qventus. This Privacy Policy does not apply toy our use of or access to any third-party sites or services.

How Will Qventus Use Your Personal Data?

Qventus will not sell or rent your Personal Data to any third party. Qventus processes your Personal Data based on legitimate business interests, the provision of our Site to you, compliance with our legal obligations, and/or your consent. We only use or disclose your Personal Data when it is legally mandated or where it is necessary to fulfill those purposes described in this Privacy Policy. Where required by law, we will ask for your prior consent before disclosing your Personal Data to a third party.

More specifically, Qventus processes your Personal Data for the following legitimate business purposes:

  • To provide the Site;
  • To fulfill our obligations to you under the Terms of Use;
  • To communicate with you about our services;
  • To properly store and track your data within our system;
  • To respond to lawful requests from public and government authorities, and to comply with applicable state/federal law, including cooperation with judicial proceedings and court orders;
  • To protect our rights, privacy, safety, or property, and/or that of you or others by providing proper notices, pursuing available legal remedies, and acting to limit our damages;
  • To handle technical support and other requests from you;
  • To enforce and ensure your compliance with our Terms of Use or the terms of any other applicable services agreement we have with you;
  • To manage and improve our operations and the Site, including the development of additional functionality;
  • To identify usage trends, and improve your user experience;
  • To find and prevent fraud, and keep our Site safe and secure;
  • To send you information about changes to our terms, conditions, and policies;
  • To conduct research and analysis using your information, which may be subject to your separate written authorization;
  • To allow us to pursue available remedies or limit the damages that we may sustain; and
  • For other purposes for which we provide specific notice at the time the information is collected.

Does Qventus Use Personal Data for Analytics?

Qventus uses third-party service providers to monitor and analyze the use of the Site. The analytics services we use may include but are not limited to: LinkedIn Analytics, Pardot, Google Tag and Wistia.

Where Is Personal Data Processed?

The Personal Data we collect through the Site will be stored on secure servers in the United States. Personal Data may be transmitted to third parties, which parties may store or maintain the data on their secure servers. These third parties are not permitted to transfer your Personal Data outside of the United States.

With Whom Does Qventus Share Personal Data?

We may share your personal information with the following categories of individuals/entities:

Business Partners and Vendors: We share Personal Data with a limited number of partners, service providers, and other persons/entities who help run our business (“Business Partners”). Specifically, we may employ third-party companies and individuals to provide infrastructure for our Site, supply elements of the Site on our behalf, or assist us in analyzing how our Site is used. Our Business Partners are contractually bound to protect your Personal Data and to use it only for the limited purpose(s) for which it is shared. Business Partners’ use of Personal Data may include, but is not limited to, the provision of services such as data hosting, user interface elements and IT services.
Our Advisors: We may share your Personal Data with third parties that provide advisory services to Qventus, including, but not limited to, our lawyers, auditors, accountants, and banks (collectively, “Advisors”). Personal Data will only be shared with Advisors if Qventus has a legitimate business interest in the sharing of such data.
Third Parties Pursuant to Business Transfers: In the event of a reorganization, merger, sale, joint venture, assignment, transfer, or other disposition of all or any portion of Qventus’s corporate entity(ies), assets, or stock (including in connection with any bankruptcy or similar proceedings), we may share your Personal Data with a third party.
Government and Law Enforcement Authorities: If reasonable and necessary, we may share your Personal Data to (i) comply with legal processes or enforceable governmental requests, or as otherwise required by law; (ii) cooperate with third parties in investigating acts or omissions that violate this Privacy Policy or the Terms of Use; or (iii) bring legal action against someone who may be violating the Terms of Use or who may be causing intentional or unintentional injury or interference to the rights or property of Qventus or any third party, including other users of our Site.

How Long Does Qventus Retain Personal Data?

Qventus retains your Personal Data only if necessary and as required for our business operations, the provision of the Site, archival purposes, and/or to satisfy legal requirements. The exact period of retention (the “Retention Period”) will depend on: (i) the amount, nature, and sensitivity of the Personal Data; (ii) the personal risk of harm for unauthorized use or disclosure; (iii) the purposes for which we process your Personal Data, including whether those purposes can be achieved through other means; and (iv) business operations and legal requirements

At the end of the applicable Retention Period, we will remove your Personal Data from our databases and will require that our Business Partners remove any identifiable Personal Data from their databases. If there is any data that we are unable to delete entirely from our systems for technical reasons, we will put in place appropriate measures to prevent any further processing of such data. Please note that once we disclose your Personal Data to third parties, we may not be able to access that Personal Data and we cannot force the deletion or modification of such information by third parties.

Qventus and its Business Partners reserve the right to continue using de-identified data indefinitely, even after Personal Data has been removed from Qventus’s databases. We may continue to disclose de-identified data to third parties in a manner that does not reveal personal information, as described in this Privacy Policy. Our continued use of de-identified data will comport with applicable law.

What Happens to Personal Data Submitted by Minors?

Qventus is committed to protecting the privacy of children. The Qventus Site is intended only for adults. We request that individuals under the age of 18 not provide Personal Data to us. If we learn that Personal Data from Users under the age of 18 has been collected, we will take reasonable measures to promptly delete such data from our records. If you are aware of a user under the age of 18 accessing the Site, please contact us at privacy@qventus.com.

The Site does NOT allow children or any User to make their information publicly available. Parents/legal guardians have the right to review or ask us to delete their child’s personal information, as well as to refuse to permit us to further collect or use your child’s personal information. To do any of these, please contact us at privacy@qventus.com.

USER RIGHTS

What Rights Do Users Have Concerning Their Personal Data?

As a user of Qventus’s Site, you have certain rights relating to your Personal Data. These rights are subject to local data protection and privacy laws, and may include the right to:

  • Access Personal Data held by Qventus;
  • Erase/delete your Personal Data, to the extent permitted by applicable data protection and privacy laws and to the extent technologically feasible;
  • Receive communications related to the processing of your Personal Data;
  • Restrict the processing of your Personal Data to the extent permitted by law;
  • Object to the further processing of your Personal Data, including the right to object to marketing;
  • Request that your Personal Data be transferred to a third party, if possible;
  • Receive your Personal Data in a structured, commonly used, and machine-readable format; and/or
  • Rectify inaccurate personal information and, considering the purpose of processing the Personal Data, ensure it is complete.

Where the processing of your Personal Data by Qventus is based on consent, you have the right to withdraw that consent at any time. If you would like to withdraw your consent or exercise any of the above rights, please contact us at privacy@qventus.com.

How Can Users Update, Correct, or Delete Personal Data?

You have the right to request restrictions on uses and disclosures of your Personal Data. While we are not required to agree to all restriction requests, we will attempt to accommodate reasonable requests when appropriate.

 If you need to make changes or corrections to information, you may contact us at privacy@qventus.com. To comply with certain requests to limit use of your Personal Data, we may need to terminate your ability to access and/or use some or all of the Site. BY REQUESTING TO LIMIT USE OF YOUR PERSONAL DATA OR DELETE PERSONAL DATA, YOU ACKNOWLEDGE AND AGREE THAT QVENTUS WILL NOT BE LIABLE TO YOU FOR ANY CORRESPONDING LIMITATION IN THE SCOPE OF SERVICES OR TERMINATION OF SERVICES AS NECESSARY TO COMPLY WITH YOUR REQUEST.

You have the right to request deletion of any Personal Data from the Qventus Site. To request deletion of your Personal Data, please email us at privacy@qventus.com and include a description of the Personal Data you would like removed. We will respond to all requests for data deletion as soon as reasonably possible.

You further understand that it may not be technologically possible to remove all of your Personal Data from our systems. While we will use reasonable efforts to remove your Personal Data, the need to back up our systems to protect information from inadvertent loss means a copy of your Personal Data may exist in a non-erasable form that will be difficult or impossible for us to locate or remove.

PROTECTION OF PERSONAL DATA

Is personal data secure

Qventus understands the importance of data confidentiality and security. We use a combination of reasonable physical, technical, and administrative security controls to: (i) maintain the security and integrity of your Personal Data; (ii) protect against any threats or hazards to the security or integrity of your Personal Data; and (iii) protect against unauthorized access to or use of such information in our possession or control that could result in substantial harm to you.

While Qventus uses reasonable security controls, WE CANNOT GUARANTEE OR WARRANT THAT SUCH TECHNIQUES WILL PREVENT UNAUTHORIZED ACCESS TO YOUR PERSONAL DATA. QVENTUS IS UNABLE TO GUARANTEE THE SECURITY OR INTEGRITY OF PERSONAL DATA TRANSMITTED OVER THE INTERNET, AND THERE IS NO GUARANTEE THAT YOUR PERSONAL DATA WILL NOT BE ACCESSED, DISCLOSED, ALTERED, OR DESTROYED BY BREACH OF ANY OF OUR PHYSICAL, TECHNICAL, OR ADMINISTRATIVE SAFEGUARDS. ACCORDINGLY, WE DO NOT AND CANNOT ENSURE OR WARRANT THE SECURITY OR INTEGRITY OF ANY PERSONAL DATA YOU TRANSMIT TO US. YOU ASSUME THE RISK THAT UNAUTHORIZED ENTRY OR USE, HARDWARE OR SOFTWARE FAILURE, AND OTHER FACTORS MAY COMPROMISE THE SECURITY OF YOUR PERSONAL DATA AT ANY TIME.

What Safeguards Does Qventus Have in Place to Secure Personal Data?

Qventus stores Personal Data on secured servers and uses a combination of technical, administrative, and physical safeguards to protect your personal information. Such safeguards include, but are not limited to, authentication, encryption, backups, secure socket layer technology (SSL) encryption, and access controls.

How Can Users Protect Their Personal Data?

You are solely responsible for preventing unauthorized access to your devices by  limiting access to your devices. Qventus has no access to or control over your device’s security settings, and it is your responsibility to implement any device-level security features and protections you feel are appropriate (e.g., password protection, encryption, remote wipe capability). We recommend that you take all appropriate steps to secure any device that you use to access our Site.

Please note that Qventus will never send you an email requesting confidential information, such as account numbers, usernames, passwords, or Social Security Numbers. If you receive a suspicious email from Qventus, please notify us at privacy@qventus.com.

Further, if you know of or suspect any unauthorized use or disclosure of your information or any other security concern, please notify Qventus immediately.

What If Qventus Experiences a Data or Security Breach?

Qventus takes the security of your Personal Data seriously. In the event of a data or security breach, Qventus will take the following actions: (i) promptly investigate the security incident, validate the root cause, and, where applicable, remediate any vulnerabilities within Qventus’s control which may have given rise to the security incident; (ii) comply with laws and regulations directly applicable to Qventus in connection with such security incident; (iii) as applicable, cooperate with any affected User  in accordance with this Privacy Policy or the Terms of Use, and (iv) document and record actions taken by Qventus in connection with the security incident, and conduct a post-incident review of the circumstances related to the incident and actions/recommendations taken to prevent similar security incidents in the future. Qventus will notify you of any data or security breaches as required by and in accordance with applicable law.

ADVERTISING, MARKETING, AND TRACKING

Does Qventus Send Marketing or Advertisement Materials?

Qventus may use your Personal Data to contact you with newsletters, marketing, or promotion materials and other information that may be of interest to you. You may opt out of receiving any marketing or advertising materials from Qventus at any time by exercising the opt out method for such marketing communications within the applicable message.

Can Users Opt Out of Receiving Communications from Qventus?

We may send communications, including emails, to you regarding the Site. You can choose to filter any Site emails using your email settings, and all emails include an opt out or unsubscribe method in the applicable message.

Do Not Track Disclosure

Some web browsers may transmit do not track (“DNT”) signals to websites with which the User communicates. To date, there is no industry standard for DNT and users cannot know how a given company responds to a DNT signal they receive from browsers. Qventus is committed to remaining apprised of DNT standards. However, Qventus does not support DNT browser settings and does not currently participate in any DNT frameworks that would allow Qventus to respond to signals or other mechanisms regarding the collection of your personal information.

CONTACT US

If you have questions regarding this Privacy Policy, you may contact us at privacy@qventus.com.