CUSTOMER SUCCESS STORY

HonorHealth sees $62M in savings by reducing length of stay

A team of healthcare professionals discharge a patient at a facility representing HonorHealth
Regional IDN
Arizona
Epic EHR
6 facilities
THE CHALLENGE

Multiple issues held back HonorHealth’s growth

Despite using built-in EHR functionality, they were experiencing inefficiencies in discharge planning and were looking for additional capabilities that would enable them to operate efficiently, leverage real-time information, and create more inpatient bed capacity.

After addressing the inpatient challenge, HonorHealth started looking for a way to strategically grow surgical case volume in order to fill its newly created inpatient capacity. The challenge was to improve OR scheduling, and create automated processes where possible, in order to improve block management, OR utilization, and resource alignment.

A doctor presents important information to a patient in a facility representing HonorHealth
A group of healthcare professionals representing staff at the HonorHealth inpatient unit
QVENTUS DEPLOYMENT

We delivered both inpatient & perioperative solutions

HonorHealth first implemented the Qventus Inpatient Solution to achieve its discharge planning and patient flow goals. We worked with them to assess their processes, identify opportunities to standardize workflows, and implement relevant automations.
To meet its surgical growth goals, HonorHealth deployed the Qventus Perioperative Solution across its six hospitals. The implementation was done in waves, with the Qventus and HonorHealth teams working hand-in-hand to ensure successful change management and implementation. Qventus experts collaborated with each clinic and office in order to fully understand their position and identify the best opportunity to drive adoption.
“We have been able to do such wonderful things for throughput with Qventus. Qventus was really something very different that would help us drive change.”
Kim Post
EVP and Chief Operating Officer
“Qventus helps our frontline teams work at the top of their license by simplifying discharge workflows. That means fewer phone calls, less chasing down orders, and less chaos on the day of discharge.”
Ashleigh Gerhardt
VP of Network Operations and Emergency Services
RESULTS

Qventus impact

average reduced LOS per patient
0.65 days
saved by reducing excess days
$ 62 M
additional cases per OR per month
3.3
additional annualized contribution margin
$ 3.8 M
SOLUTIONS

What we deployed for HonorHealth

A close-up view of a surgeon in a headlamp who represents the surgical services team at M Health Fairview

Qventus Perioperative Solution

Our Perioperative Solution helped HonorHealth surgeons and schedulers easily find and book OR time in seconds via a digital booking interface. This helped reduce unutilized OR time, enabling HonorHealth to schedule more cases overall.
In addition, intelligent block release nudges helped free up unused time weeks in advance, so schedulers could fill the time with best-fit cases. Machine learning algorithms predict which blocks are likely to go unused and send nudges to the block owner that provides context about the low likelihood of the time being used and the positive impact that releasing it would have on their block utilization rate. Then, once the block is released Qventus automatically offers the available time to the best-fit surgeon based on case type, surgeon preferences/history, and more.
More about our Perioperative Solution

Qventus Inpatient Solution

Qventus has helped HonorHealth’s frontline teams improve discharge planning and reduce length of stay. One core feature that enabled this success is Disposition Intelligence, where localized machine learning algorithms auto-populate estimated discharge dates (EDD) throughout a patient’s stay, and identify opportunities for earlier discharge and lower level of care discharges. This is done using existing EHR data, so care teams don’t need to add additional inputs.
In addition, Flow Prioritization uses machine learning to analyze patient and census data to determine the optimal sequence in which to complete orders that optimize patient flow. Thanks to this, HonorHealth has achieved a 7% increase in the completion of high-priority orders – which correlates to 0.4 fewer excess days.
More about our Perioperative Solution
A healthcare professional meets with a young female patient at a hospital representing HonorHealth
SOLUTIONS

What we deployed for HonorHealth

Inpatient Solution
INPATIENT SOLUTION
FUTURE SOLUTION
FUTURE SOLUTION

Inpatient Solution

Our Perioperative Solution helped HonorHealth surgeons and schedulers easily find and book OR time in seconds via a digital booking interface. This helped reduce unutilized OR time, enabling HonorHealth to schedule more cases overall.
In addition, intelligent block release nudges helped free up unused time weeks in advance, so schedulers could fill the time with best-fit cases. Machine learning algorithms predict which blocks are likely to go unused and send nudges to the block owner that provides context about the low likelihood of the time being used and the positive impact that releasing it would have on their block utilization rate. Then, once the block is released Qventus automatically offers the available time to the best-fit surgeon based on case type, surgeon preferences/history, and more.
More about Inpatient Solution
A close-up view of a surgeon in a headlamp who represents the surgical services team at M Health Fairview

Inpatient Solution

Qventus has helped HonorHealth’s frontline teams improve discharge planning and reduce length of stay. One core feature that enabled this success is Disposition Intelligence, where localized machine learning algorithms auto-populate estimated discharge dates (EDD) throughout a patient’s stay, and identifies opportunities for earlier discharge or lower level of care discharges. This is done using existing EHR data, so care teams don’t need to add additional inputs.
In addition, Flow Prioritization uses machine learning to analyze patient and census data to determine the optimal sequence in which to complete orders that optimize patient flow. Thanks to this, HonorHealth has achieved a 7% increase in the completion of high-priority orders – which correlates to 0.4 fewer excess days.
More about our Inpatient Solution
A healthcare professional meets with a young female patient at a hospital representing HonorHealth

Future Solution

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Future Solution

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Two healthcare professionals check in on a hospitalized patient in a facility representing M Health Fairview
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